Contoh Adjusment Letter

Cindy Pradita Sari

General Manager

Imagine Corporation

Cilacap, Indonesia

September 8, 2013

Nurul Ulfah

Jalan Anggrek 50

Tritih Kulon, Cilacap

Dear Miss,

Thank you very much for writing us as you did in your letter of September 5, we would like to apologize for the problem about the damaged goods you received. I have instructed our person to pick up at your house the electric guitar and to replace it with the new ones today, no charge to replace it.

Again, we are really sorry for the mistake that we have. You may be sure that it does not occur again.

Sincerely yours,

       

       (ttd)

Cindy Pradita Sari